1. This Privacy Policy applies to the levels.sg website and/or times when you share your personally identifiable information with us through other voluntary means (the “Site”). We value our customers’ privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. By visiting the Site and/or using the products and services made available to you on the Site, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully.
2. Our business is constantly evolving and our Privacy Policy and the Site and our Terms of Use will also evolve. You should check our Site frequently to see recent changes. If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Site’s Terms of Use.
Types of Personal Information the Site Collects
3. Automatic Information
We collect certain information about your device, your interaction with the Site, and information necessary to process your purchases when you visit our site. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
Order Information
4. Information collected from users who register their emails with us
When you register your emails with us, we may use it to send newsletters about our store updates, products and services that may be of interest to you. If you change your mind and like to opt-out, you may withdraw your consent by contacting us at support@levels.sgor by clicking ‘unsubscribe’ at the footer of our newsletter.
5. Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
How We Share the Information
6. We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
7. Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
8. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimise your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
Reporting and Analytics
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
9. Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
10. If our assets or substantially all of our assets are acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer information may be one of the transferred assets.
Links to Third Party Websites
11. Certain activities through the Site, such as special promotions, may be linked with those from other unrelated third party companies that offer you the option to share your personal information with the third party. We will not share your personal information with those third party companies. Links provided on the Site to third party websites are provided as a convenience to you and we do not control those sites or their privacy practices, which may differ from ours.
12. We do not endorse or make any representations about any third party sites that may be accessible through the site. We encourage you to review the privacy policy of any company before submitting your personal information.
13. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not this Privacy Policy. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party company’s privacy policy.
General
14. In the unlikely event that we believe that the security of your personally identifiable information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate or required by law, we would endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us by e-mail at support@levels.sg or by mail using the details below:
Levels Living Pte. Ltd., 10 Changi South Street 2, #05-03, Singapore 486596
Updated as of date: 18 April 2022
A contemporary home furnishing company that offers both custom-designed and curated off-the-shelf furniture.